Case study

Mingo Kids

Increase online turnover for this popular children's clothing brand

Over het merk

Mingo Kids

I started Mingo Kids in 2014. I used to travel a lot to Sweden for work and buy clothes for my daughter, who was still a baby at the time. In the Netherlands, I often found the clothes quite busy and I was looking for basics that I could find in Sweden. However, when she was two years old, I noticed that this was also becoming increasingly difficult to find in Sweden. Then, with a colleague, I decided to start my own brand for basic children's clothing. That was an immediate hit. We have grown enormously in those years. Over time, the collection has expanded more and more, from the beginning, mainly black and white, to now a different color palette every season. In the beginning, we did everything marketing via Instagram, because I saw that many mothers were inspired by various things.

From the start, we had an online store and also connected a number of retailers quite quickly. In addition, we also had a retailer in Japan buy us shortly after we started, where the market only continued to grow. Since last summer, that customer has started a Mingo store in Japan and now also has its own website for Mingo. So we sell fairly internationally, but the Netherlands is still our largest market. We have also recently been doing more in Germany and we are already seeing good results.

De Uitdaging

Our challenge was mainly the fact that we used Instagram as the only marketing channel. Due to the changes in Instagram in, among other things, the timeline that is determined based on an algorithm, we lost part of our visibility. Then we started to focus more on the newsletter and we could use some help there. A friend of mine introduced Ewoud to me and when he started talking, I thought: This is actually exactly what we need. So we wanted to focus more on the newsletter and get more out of it.

In the meantime, I’ve already recommended Polaris to another clothing store, and they are now a customer as well. Over the coming months, I’ll be waiting to see the results of the work, but I’m potentially open to further collaboration.

Polaris has set up various flows such as the Cart Abandonment Flow. In addition, they have set up a New Subscriber Flow and a Browse Abandonment Flow, so that when someone has viewed a product, they get a reminder. So they wrote the texts and set up the flows. I really enjoyed the collaboration. I am quite critical, especially when it comes to the graphic aspect. I worked it out well with Omar, we discussed it live online and it worked very well.

Resultaten volgens onze klant

November and December are slow months, the sale is about to start and people are waiting for it. So at the moment, I can't say much about the results, but I'm very satisfied so far. Omar did go through the data with us recently to see what happened, and that looked good. I just think we'll see real results at the beginning of next year.

In the meantime, I have already recommended Polaris to another clothing store and they are now also your customers. In the coming months, I await the results of the work, but I may be open to further cooperation.

CONTACT

Contact Polaris Growth

Omar Lovert
Send me an email
Call us: 020 244 31 81
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